To personalise your order you can simply fill out the personalisation boxes under the price.

Make sure you have selected any options and filled out any required boxes before adding the product to the basket.

All UK orders have FREE Shipping as standard.

We offer a tracked service at an additional cost, depending on weight at the checkout which ensures that your product arrives and you can keep up to date with the tracking via your account. 

All orders are dispatched within 2 working days from purchase. This allows us to create and package your items ready to send.

Our parcels are sent via Royal mail 1st class as standard with a delivery time of 1-2 working days. 

Delivery in total should take 5 working days or less.

We accept Debit and Credit card which are processed via Stripe Payment and we also accept Paypal payments.

These are both 100% secure payment methods so you can rest assured payments will be handled correctly. 

If you have selected the tracked option at the checkout you can track the order via your account

If you have any queries about your order please contact us using the Contact Us page

In the unlikely event that you are unhappy with any of your products for any reason, please contact us via the contact us page or by clicking here.

We will help resolve any issues you have with our products or answer any queries.

Returns address:

Making Memories,
Unit 1 Spaceman Business Park,
Caldicot,
Monmouthshire
NP26 5PW